JUSES’SMOKESHOP Cool glass water pipe 14-inch

Before place the order-The measurement error is inevitable as ourproducts are handmade,If you need the product with precise measurements,please contact us first.-The color of our images is adjusted by theprofessional monitor which is same as the real product. However, the chromaticaberration existed due to different display devices.If you have a strictrequirement for color, please contact us first to confirm the color.-All items packed with extreme caution,using aproprietary packing method to ensure the item arrives in perfect condition.Inthe rare event you receive a damaged item, our support staff will arrange for areplacement to be reshipped at no cost.Shipping-We pack all items with extreme caution,using aproprietary packing method to ensure your item arrives in perfect condition.-Products will be shipped out within 24 hoursnormally(except holidays and weekends) if the product is out of stock,it needsextra time to be prepared.*Source:analytics.17track.netWe usually us UPS DHL or FedEx if make a big order*Data collected from 2020/12-2021/2*Parcels rejected by the custom or returned did notcalculated.*Delivery days may take longer at the peak season.*All data only for reference.After-sale-service-Replacement and refund can be accepted according todifferent situations.-If you are unsatisfied with our product orservices,please contact us and we surely can provide an acceptable solution.FAQQ:What if the item(s)broken when i receive it?A:Please contact usimmediately and sent us several clear photos showing the faulty part(s).Once weconfirmed,we can re-ship a new one or make a full refund.Q:what if something ismissed?A:Please contact usimmediately and keep the original package,sending us the photos of the packagethat we can figure out if we forget to send the item(s) or they just hiding insome place.Q:What if I didn”treceive my package?A:Normally,mostpackages can be deliveredWithin 30 days (pleasesee the time in transit table above).If the delivery time is over 30 days,pleasecontact us.Q:What if the item(s)comes with the wrong size?A:Please note,as ourglass products are handmade,so the height and weight of bong may have 5 to 10%errors,which is acceptable and cannot consider as “the wrong size”.The following status can be considered as “the wrong size”a.Differentjoint size,(e.g.You order a bowl with 18mm male, but you received a bowl with14mm male)b.Differentjojnt type.(e.g.You order a bowl with 18mm male, but you received a bowl 18mmfemale.)c.Differentlength.(e.g.You order one 4 inches downstem,but received 5 inches one.)d.Differentangle.(e.g.You order one 45°ash catcher but received a 90°one.)Q.Whatif the item(s) comes with the wrong color?A.Pleasenote,the color of our images isadjustedby the professional monitor which is same as the real products.However,thechromatic aberration existed due to different display devices.The following status can be considered as “the wrong color”:a.Differentcolor.(e.g.you ordered a blue ash catcher,but received a green one.)R.Myjoint size is 14mm/19mm,does14.4mm/18.8mm fit?S.Don”tworry, 14mm equals to 14.4mm,and 19mm equals 18mm or 18.8mmQ.Howlong will it be to reply to my message?A.As we based on mainland China,our working time is Monday to Friday9:00-17:00(GMT+8),and your message will be replied within 24 hours (exceptChinese holidays and weekend).